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Privacy PolicyPrivacy Policy

Protection of personal information

To facilitate the smooth performance of our business operations, we at TOKYU CONSTRUCTION CO., LTD. acquire and use information about our customers that can identify the individual customer, or that can easily be used in combination with other information to identify the individual customer, including the customer's name, date of birth, address, telephone number, and e-mail address, as well as information containing the customer's personal identification code (hereinafter, collectively "personal information"). We acknowledge that it is our great responsibility to protect personal information properly, and we hereby agree to handle personal information pursuant to the policy indicated below.




1. How we intend to protect personal information (Privacy Policy)

1.We shall adhere to the Act on the Protection of Personal Information and other related laws and regulations applicable to personal information. In addition, we shall handle personal information properly and in conformity with the customs which concern the handling of personal information and which are generally accepted as fair and appropriate. Furthermore, we shall make efforts to improve our handling procedures as necessary.

2.In addition to formulating internal regulations concerning the handling of personal information, we shall provide education and training on the protection of personal information to employees so as to familiarize our employees with the content of the internal regulations. We shall also request our business partners, and the like, to handle personal information properly.

3.Upon acquiring personal information, we shall specify the purpose of use and issue a notification or make an announcement to that effect, and we shall handle personal information pursuant to such purpose of use.

4.In order to prevent divulgation, loss, falsification, or the like, of personal information, we shall take necessary measures for proper management of personal information.

5.If a customer requests for disclosure, correction, deletion, or discontinuation of use of personal information held by TOKYU CONSTRUCTION CO., LTD., we shall promptly handle such request in a reasonable manner within the extent required.

* Specifically, personal information shall be handled pursuant to the details below.

2. Purposes of use, etc.

Although we acquire personal information which is required for performance of our business operations in light of our business purposes as set forth in our Articles of Incorporation, we shall use such personal information for the following purposes. Furthermore, in the event of using personal information for purposes other than those indicated below, we shall obtain the consent of the person concerned beforehand, except in cases where such use is stipulated in laws and regulations.

Furthermore, we may outsource to our contractors a part of our business operations to facilitate the smooth performance of our business operations, and provide personal information to such contractors within the scope that may be required. When doing so, we shall supervise such contractors properly, primarily by concluding with each of such contractors an agreement concerning the handling of personal information.

(1)Performance of sales activities targeting clients (including prospective clients); fulfillment of contracts with clients; and affairs related or incidental to the foregoing (including after-sales service or consulting work)

(2)Placing orders and outsourcing to contractors, and the like, for civil engineering/construction-related purposes such as contracting (including subcontracting), research, planning, measurement, design, and supervision, procurement of materials and equipment, and provision of services; sale, lease, maintenance, inspection of, and after-sales services involving civil engineering construction machinery, appliances, equipment, and products; and performance of affairs related or incidental to the foregoing.

(3)Performance of affairs that are necessary for the company's business activities and that are intended for neighborhood residents, land owners, and the like, including explanation of construction and business, as well as the acquisition of consent from such persons

(4)Maintenance and management of buildings and structures; sale, lease, and mediation of real estate; and performance of affairs related or incidental to the foregoing.

(5)Performance of affairs that are related or incidental to outsourcing or the like with the purpose of record keeping and storage, concerning the properties for which the company conducted business operations, such as properties constructed, properties designed, and properties sold.

(6)Order placement and outsourcing to contractors, and the like, for purposes in the ICT and IoT fields (computers, electronics, and communication devices, etc.) comprising planning, development, sale, provision of services, lease, maintenance and management, and consulting work; and performance of affairs related or incidental to the foregoing

(7)Performance of affairs related or incidental to the sale of railway vehicles, and production, processing, and sale of agricultural products, and manufacturing and sale of agricultural materials.

(8)Performance of PR activities inside and outside the company; and affairs related or incidental to the foregoing.

(9)Activities by outside organizations; and performance of affairs related or incidental to the foregoing.

(10)Identity verification of persons who enter the place of business or who contact us by telephone, fax, e-mail, or the like.

(11)Recruiting activities by the company, and performance of affairs related or incidental to the foregoing.

(12)Fulfillment of contracts with the company's contract workers, temporary workers, and the like; and clerical work involved in the foregoing.

(13)Clerical work for social insurance programs, etc., welfare programs, and the like for the company's officers, employees, advisors, and the like, as well as the families of the above persons.

(14)Performance of affairs that are necessary for shareholders to properly exercise their rights.

(15)Communication between the company and the company's group companies (both inside and outside Japan); and management by the company over the company's group companies; and performance of affairs related or incidental to the foregoing.

(16)Research and development; and performance of affairs related or incidental to the foregoing.

(17)Performance of affairs related or incidental to any of the above.

(18)Provision of personal information to third parties within the scope required for achieving the purposes of use described above.

3. Disclosure and provision to third parties

The company shall not disclose or provide personal information to a third party other than to provide the same to a third party within the scope necessary for achieving the purposes of use indicated in "2. Purposes of use, etc." as well as to provide the same to the contractors indicated in "2. Purposes of use, etc." and in any of the cases below.

1.Cases in which the person concerned has given his or her consent.

2.Cases in which personal information is disclosed or provided in a manner that makes it impossible to identify the person concerned, such as in the form of statistical data, and the like.

3.Cases in which disclosure or provision is required by laws and regulations.

4.Cases in which the handling of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the person concerned.

5.Cases in which the handling of personal information is especially necessary for improving public health or promoting the sound growth of children, and in which it is difficult to obtain the consent of the person concerned.

6.Cases in which the handling of personal information is necessary for cooperating with a state organ, a local government, or the like, in executing the affairs prescribed by laws and regulations, and in which obtaining the consent of the person concerned is likely to impede the execution of the affairs.

7.Cases in which personal information is provided to those listed in Section 4 below.

4. Shared use of personal information

The company shares use of personal data with our affiliated companies below.

1.Items of personal data subjected to shared use.
Customer's name, address, telephone number, and e-mail address, etc.

2.Scope of persons involved in the shared use
[Our affiliated companies].
TOKEN SANGYO, TOKYU RENEWAL CO., LTD., Plantaardig farm Co., Ltd.

3.Purposes of shared use

(1)TOKEN SANGYO
To make proposals to customers concerning water processing and other environmental engineering businesses, to implement such work, and to perform after-sales construction work, and the like

(2)TOKYU RENEWAL CO., LTD.
To make proposals concerning repair work and renewal work, to implement such work, and to perform after-sales construction work, and the like.

(3)Plantaardig farm Co., Ltd.
To perform affairs related or incidental to production and sale of sweet peppers, management of facilities for the production of sweet peppers, and the like.

4.Person in charge of management of personal data
TOKYU CONSTRUCTION CO., LTD.
(Contact information) Business Administration Division, Legal Department, Legal Affairs Group
【Phone】+81(0)3-5466-5204
【FAX】+81(0)3-3486-8340



We at TOKYU CONSTRUCTION CO., LTD. make available, for shared use, personal information on the Kensetsu-Site Series, an application service provider (ASP) for the construction industry operated by MC Data Plus, Inc.
For the items of personal information that are subjected to shared use, the range of persons involved in the shared use, and the purposes of use on the Kensetsu-Site Series, please refer to "Shared use of personal information on the Kensetsu-Site Series".

5. Notification to the person concerned

If, with respect to the personal data held by the company, a person requests for notification of the purpose of use of the personal data which is held by the company and which can identify the person concerned, we shall respond, after verifying the identity of the person making the request, within a reasonable time and to a reasonable extent, except in the cases (1) through (4) below.


1Cases in which the purpose of use of the personal data which is held by the company and which can identify the person concerned is evident.

2Cases in which the handling of personal data has a risk of harming the life, body, property, or any other rights and interests of the person concerned or a third party

3Cases in which there is a risk of harming the company's rights or interests.

4Cases in which cooperation is required for the performance of clerical work by government institutions or local public entities as stipulated by laws and regulations, and in which there is a risk of obstruction with the performance of such clerical work.

6. Disclosure to the person concerned

With respect to the personal data held by the company, if a person desires to have the data about him/herself disclosed, we shall respond, after verifying the identity of the person making the request, within a reasonable time and to a reasonable extent, by issuing a written document (or any other method if so agreed with the person concerned). We may restrict the content of the personal data to be disclosed in cases where such disclosure has a risk of harming the life, body, property, or other rights and interests of the person concerned or of a third party, or in cases where there is a risk of significant obstruction with the proper implementation of the company's business operations, or in other cases where such disclosure may violate laws and regulations.

7. Correction and deletion, etc.

With respect to the personal data held by the company, if a person desires to make corrections or additions to, or delete, the data about him/herself, we shall handle such request concerning the correction, and the like, of the personal data held by the company, after verifying the identity of the person making such request, within the scope necessary for achieving the purpose of use except for the cases where special procedures are stipulated in other laws and regulations, by looking into the matter without delay and, based on our findings, making the correction or addition to, or deleting, the information concerned.

8. Discontinuation of use, etc

With respect to the personal data held by the company, if a person desires for discontinuation of the use, or deletion, or discontinuation of the provision to a third party of information about him/herself (hereinafter, "discontinuation of use, etc."), we shall handle such request after verifying the identity of the person making such request, by effecting the discontinuation of use, etc. within a reasonable time and to a reasonable extent, except for information that is held without violating the relevant laws and regulations.
After discontinuation of use, etc. of such information in part or in its entirety, we may not be able to provide some of our services.


9. Contact information for request for disclosure,etc

The requests indicated in the above Sections 5, 6, 7, and 8 concerning personal data held by the company as well as other inquiries concerning personal information are accepted by the following method.

1.Acceptance procedures
First, please contact us at the following contact information by telephone, fax, post, or the inquiry form.

When you contact us, we will guide you through the details of acceptance procedures, which include identity verification of the person making such request, and then respond by issuing a written document or by some other method. When you make your request, we will ask you to submit application documents that are prescribed by the company.

(Contact information)
[Postal code] 150-8340
1-16-14, Shibuya, Shibuya-ku, Tokyo (inside Metro Plaza Building Shibuya)
TOKYU CONSTRUCTION CO., LTD., Business Administration Division, Legal Department, Legal Affairs Group
[Phone] +81 (0)3-5466-5204
[Fax] +81 (0)3-3486-8340



Please note that our phone services are available on weekdays from 9 a.m. to noon and between 1 p.m. and 5 p.m.

(Identity verification)
If you are inquiring about your own information, we verify your identity by a driver's license, passport, health insurance card, seal registration certificate, or other such supporting documentation.
If an agent is inquiring about your information on your behalf, we verify the agent's authority by a power of attorney and a seal registration certificate for the stamp which is placed on the power of attorney.

2.Fees.
Upon disclosure or notification of personal information, we ask for a fee of 500 yen per case, payable by postal money orders or postage stamps. Please send your payment along with your request for disclosure of information.
If you plan to send us postal money orders, please do not fill out the columns for the recipient's address and name.

10. Revision to Privacy Policy

We may review our Privacy Policy from time to time and make changes thereto as needed. In such a case, the revised Privacy Policy shall be applicable from the date on which the revised version is made public.

The contents of this page conform to the laws of Japan.

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